Accessibilty

The Security Service website has been designed to be accessible to all users, irrespective of their browser type, speed of connection or physical ability. It conforms with the W3C's Web Content Accessibility Guidelines (WCAG) 1.0 (new window).

Help with seeing our website

Making text larger

Internet Explorer

  • Go to the View menu using your mouse or by pressing Alt + V.
  • Select the Text Size option using your mouse or by pressing X.
  • Choose your preferred text size using your mouse or by using the up and down arrow keys and pressing Enter or by clicking on it.

image of the Internet Explorer View menu

Firefox

The following instructions will set the minimum font size in your computer's system, so the size will apply to every site you visit.

  • Go to Tools in your browser's menu using your mouse or press Alt + T.
  • Click on Options, or press O, to open the Options dialog box.
  • Select General if not already selected or press the tab key until it is highlighted (in blue) and then press Enter.
  • Click on Fonts & Colors or press F, to open the Fonts and Colors dialog box.
  • Click on Minimum font size box or press Alt + Z. Use the cursor keys (up and down arrows) to select a new font size and press Enter.
  • Click on the Always use my: Fonts checkbox, or tab to it and then press the spacebar.
  • Click the OK button or press Enter.
  • Click the OK button or tab to the OK button and press Enter.

Help with hearing our website

If you are using a screen reader, we hope you will benefit from our use of meaningful headings, link text and alternative text to navigate our website.

For more information on help with hearing websites including using screen reading software amongst other assistive technologies, go to the BBC My Web My Way website (new window).

Help with navigating our website

Access keys and how to use them

Accesskeys operate on all pages of this site and provide an alternative to the standard navigation buttons. These shortcuts are particularly helpful for people who have difficulty using a mouse. This website complies with the recommended UK Government accesskeys standard.

S Skip constant navigation
3 Sitemap
4 Search
5 FAQs
8 Terms and conditions
9 Contact Us
0 Accesskey details

Unfortunately, different browsers use access keys in different ways. In general you need to hold down a key or two, and then press the access key you want.

Browsers for PCs

  • Firefox 2: Hold down the Shift key and the Alt key and then press the number of the access key
  • Firefox 1.5 for PCs: Hold down the Alt key and press the number of the access key
  • Opera 9: Hold Shift and the Esc key and the list of access keys will appear.
  • Internet Explorer 5+: Hold down the Alt key, press the number of the access key, release both keys then press Enter
  • Internet Explorer 4: Hold down the Alt key and press the number of the access key
  • Netscape 7: Hold down the Alt key and press the number of the access key
  • Netscape 6+: Hold down the Alt key and select the number/letter of the access key
  • Netscape earlier versions: Access keys are not supported

Browsers for Macs

  • Firefox 2: Hold down the Shift key and the Alt key and then press the number of the access key
  • Firefox 1.5: Hold down the Ctrl key and press the number of the access key
  • Safari: Hold down the Ctrl key and press the number of the access key
  • Opera 9: Hold Shift and the Esc key and the list of access keys will appear.
  • Internet Explorer 5+: Hold down the Ctrl key and press the number of the access key
  • Internet Explorer 4.5: Access keys are not supported

Using your mouse to navigate our website

For more information on using your mouse to navigate the website such as adjusting the speed of your mouse, making it left-handed and making your mouse pointer larger, go to the BBC My Web My Way website (new window). The BBC site also covers alternatives to the mouse or keyboard.

Plug-ins

In some places the Security Service website links to Portable Document Format (PDF) files. In order to open and read PDF files, it is necessary to have the Adobe Acrobat Reader installed on your computer. The Reader may be downloaded free of charge from the Adobe website (new window).

For information on making PDFs accessible see online conversion tools for Adobe PDF documents (new window).

If you have any problems accessing the information on the Security Service website, please send us a message on theContact Us page. Include details of the page in question, the nature of the problem and which browser / operating system you are using, and we shall investigate the issue further.