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Accessibility Statement for MI5

This accessibility statement applies to the website:

We want as many people as possible to be able to use this website. We try to make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not yet fully accessible:

  • Some copy has a low colour contrast to the site background
  • Navigating the carousels on the site can trigger a keyboard trap
  • Users navigating with a keyboard are not able to interact with the entirety of the site
  • Speech recognition tools are not able to interact with all site controls
  • Alternative attributes are not always meaningful
  • Links within paragraphs are only styled with a change of colour
  • Menu content that appears on hover or focus cannot be dismissed without moving hover or focus
  • Some form inputs do not have associated labels within the HTML
  • Images with embedded text are present on some pages
  • Buttons and form fields do not always have accessible names
  • Some PDFs created since September 2018 and most older PDFs are not accessible to screen reader software

We are actively working to address these issues as part of an ongoing programme to improve the accessibility of this website.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please complete this contact form.

We’ll consider your request and will provide an initial response within 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please complete this contact form.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

MI5 is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The site’s language is not defined within the HTML (WCAG 3.1.1 Language of Page)

Users are not able to easily bypass blocks of common navigational content via a skip link or the site heading structure (2.4.1 Bypass Blocks)

Embedded content is not labelled in a way that assistive technologies are informed of its purpose (2.4.1 Bypass Blocks)

Empty links are present throughout the site. In addition to this, links are present that do not provide meaning such and are often duplicated across pages (2.4.4 Link Purpose)

Multiple pages share the same title (2.4.2 Page Titled)

Accessible names are not provided or incorrectly given to most non-text content such as decorative images, form input fields and buttons (1.1.1 Non-text Content)

Aria is used for labelling of some page controls, but the elements are not properly associated. Resulting in no name being announced when operating the site with a screen reader (4.1.2 Name, Role Value)

Parsing errors are present within the HTML that may impact users accessing the site using assistive technologies (4.1.1 Parsing)

When navigating the site using a screen reader some controls are announced twice causing the screen reader to stutter (4.1.2 Name, Role, Value)

Users navigating the site with a keyboard may become trapped when navigating carousels, as focus is forced back to the current slide (2.1.2 No Keyboard Trap)

Users of speech recognition tools are unable to interact with quiz controls within the Investigative challenge and SSQ quizzes, and interactive elements on the Intelligence Development Programme’ page (4.1.2 Name, Role Value)

Users are unable to reach all parts of the site using a keyboard only, this includes menu dropdowns, audio playback controls, category filters and quiz controls (2.1.1 Keyboard)

Moving content that lasts longer than 5 seconds is present without a means to pause, stop or hide. (2.2.2 Pause, Stop, Hide)

The site cookie notice is last within the focus order when navigating this site with a keyboard only. We are also aware that filter controls, video and audio controls cannot be accessed using the keyboard (2.1.1 Keyboard)

The website structure is not marked up in a way that exposes it to assistive technologies. Landmark roles are not present for the page body and footer (1.3.1 Info and Relationships)

When applying custom spacing to text, some copy becomes by component boundaries (1.4.12 Text Spacing)

When the size of text has been increased by 200%, a loss of information occurs where text does not render in full due to component boundaries or where text renders over other text (1.4.4 Resize Text)

Tiles, carousel controls, checkboxes and radio inputs do not have focus indicators when navigating the site using a keyboard only (2.4.7 Focus Visible)

Across the website, there are multiple instances where text has a low contrast to the site background (1.4.3 Contrast (Minimum))

No functionality is present to allow users to dismiss hover content (1.4.13 Content on Hover or Focus)

Images of text are present on the Intelligence Officer Development Programme page (1.4.5 Images of Text)

Contrast issues are present for some buttons and checkboxes on the site (1.4.11 Non-text Contrast)

The Investigative Challenge quiz contains a time limit which cannot be extended or turned off (2.2.1 Timing Adjustable)

Links within text are only identified with colour and not additional styling when focused (1.4.1 Use of Colour)

We have already addressed several of these issues and are working to have the majority of fixes applied by August 2021.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. We are in the process of improving the accessibility of these or replacing these with HTML where possible.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Video & Audio content

Pre-recorded video present on the site is not identified as a media alternative and is missing captions. This is a failure of WCAG 2.1 success criterion 1.2.2 Captions (Pre-Recorded); however, this is exempt as it has been created prior to September 2020. All future video will be clearly marked-up if a media alternative or will have captions provided.

We are working to add captions on some of our most popular older videos.

Audio descriptions are not provided with pre-recorded video. This is a failure of WCAG 2.1 success criterion 1.2.3 Audio Description or Media Alternative (Pre- Recorded) and 1.2.5 Audio Description (Pre-Recorded); however, this is exempt as it has been created prior to September 2020. All future video will be provided with an audio description.

Preparation of this accessibility statement

This statement was prepared on 13/10/2020. It was last reviewed on 11/06/2021. This website was last tested on 25/09/2020. The test was carried out by Zoonou. We used this approach to decide on a sample of pages to test WCAG-EM.

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