We use competency-based interviews as part of the recruitment process for all of our roles. The following information will help you understand the competency-based interview structure in preparation for either a telephone or a face-to-face interview.
What is a competency/competency interview?
Competencies are the characteristics of an individual that are important for good performance in a role. They are usually a mix of skills, ability, motivation and knowledge. The competencies assessed in an interview differ from role to role depending on requirements for the job. Competency based interviews rely on past situations. So instead of asking how you feel about working in a team, you’ll be asked to talk about past examples of working in a team.
The types of competencies that we assess are:
What should I expect?
A competency-based interview is a timed, structured interview made up of specific questions relating to each competency area being assessed. The interviewer will have selected the most important competencies for the job and will ask you for specific examples of your past behaviour in relation to each of them.
You will typically have around five to ten minutes per question. During that time, the interviewer will ask the initial question and then follow this up with a series of probing questions to gather all of the information that they need.